Privacy Policy

Last updated: January 2024

1. Introduction

uncludivul ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uncludivul.com and use our equipment rental and production services.

Please read this privacy policy carefully. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact or booking forms
• Request a quote for our services
• Subscribe to our newsletter
• Communicate with us via email

This information may include:

• Name
• Email address
• Business name
• Project details and requirements
• Billing and delivery addresses

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil your equipment rental orders and service bookings
• To respond to your enquiries and provide customer support
• To send you quotes, invoices, and transaction confirmations
• To improve our website and services based on user feedback and behaviour
• To comply with legal obligations and protect our legal rights

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service providers who assist us in operating our website and conducting business (e.g., payment processors, delivery couriers)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer, merger, or acquisition

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For business records relating to equipment rentals and production services, we typically retain data for seven years for accounting and legal purposes.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: Unit 14, The Creative Quarter, Bermondsey Street, London SE1 3UW, United Kingdom