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GDPR Compliance

Your rights under the General Data Protection Regulation and UK GDPR.

Last updated: January 2024

1. Our Commitment to GDPR

uncludivul is committed to protecting the privacy and security of personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with data protection requirements and outlines your rights as a data subject.

2. Data Controller Information

uncludivul acts as the data controller for personal information collected through our website and services. Our contact details are:

Email: [email protected]
Address: Unit 14, The Creative Quarter, Bermondsey Street, London SE1 3UW, United Kingdom

3. Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. The legal grounds we rely upon include:

3.1 Contract Performance

Processing necessary for the performance of a contract with you, such as processing bookings for equipment rental or production services.

3.2 Legitimate Interests

Processing necessary for our legitimate business interests, such as improving our services, marketing to existing customers, and protecting our business from fraud.

3.3 Consent

Where you have given explicit consent for specific processing activities, such as receiving our newsletter or marketing communications.

3.4 Legal Obligation

Processing necessary to comply with legal obligations, such as tax reporting and responding to lawful requests from authorities.

4. Your Rights Under GDPR

As a data subject, you have the following rights:

4.1 Right of Access

You have the right to obtain confirmation as to whether we process your personal data and, if so, to receive a copy of that data along with information about how it is processed.

4.2 Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete data completed.

4.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected.

4.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

4.6 Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

4.7 Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.

5. How to Exercise Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may extend this period by two months if the request is complex or if we receive numerous requests.

We may need to verify your identity before processing your request. There is no fee for exercising your rights, though we may charge a reasonable fee for manifestly unfounded or excessive requests.

6. Data Protection Principles

We adhere to the following principles when processing personal data:

  • Lawfulness, fairness, and transparency: We process data lawfully and transparently.
  • Purpose limitation: We collect data for specified, explicit, and legitimate purposes.
  • Data minimisation: We collect only data that is necessary for our stated purposes.
  • Accuracy: We keep personal data accurate and up to date.
  • Storage limitation: We retain data only as long as necessary.
  • Integrity and confidentiality: We implement appropriate security measures.
  • Accountability: We take responsibility for our data processing activities.

7. International Data Transfers

We primarily store and process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner's Office (ICO).

8. Data Security Measures

We implement appropriate technical and organisational measures to protect personal data, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication measures
  • Regular security assessments
  • Staff training on data protection
  • Incident response procedures

9. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. If the breach is likely to result in a high risk, we will also notify affected individuals directly.

10. Complaints

If you are not satisfied with how we handle your personal data or your data protection request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

We encourage you to contact us first so we can address your concerns directly.

11. Updates to This Information

We may update this GDPR compliance information periodically. Any changes will be posted on this page with an updated revision date.

12. Contact Us

For any questions about our GDPR compliance or to exercise your data protection rights, please contact us:

Email: [email protected]
Address: Unit 14, The Creative Quarter, Bermondsey Street, London SE1 3UW, United Kingdom

uncludivul

Professional audio and video equipment for creators who demand quality. Serving podcasters, YouTubers, and businesses across the United Kingdom.

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